Contact THESO
For institutional funding enquiries, please use the contact form below.
Response within 2 working days.
Direct each enquiry to the relevant function below. Funding and partnership enquiries, compliance and verification questions, published-role applications and concern reports each have a dedicated channel.
How to Reach Us
Direct each enquiry to the relevant function.
Institutional funding
For donors, funding institutions and partners exploring an approved funding arrangement.
Compliance and verification
For questions on due diligence, controls, verification and reporting under a funding agreement.
Careers
Applications are accepted only for roles published on the Careers page.
Contact THESO
Submit your enquiry directly to the THESO team. Messages are reviewed and routed to the relevant department. Response times vary by enquiry type and safeguarding or compliance requirements.
What to Expect
Quick Response
Upon receipt of your message, a member of our team will review your inquiry and respond within two to three business days.
Right Contacts
We strive to connect you quickly with the right contacts, whether programme managers, partnership officers, or technical experts.
Confidential and Professional
Enquiries are handled professionally and according to applicable privacy, safeguarding and information-governance requirements. Confidentiality cannot be guaranteed in every circumstance.
Office Information
Office Hours
Monday to Friday, 8:00 AM to 5:00 PM
Head Office
Juba, South Sudan. Country office details are provided through approved contact channels.
Raising a Concern
To report a safeguarding, PSEA, fraud, procurement, retaliation, data-misuse or conflict-of-interest concern, contact the channels below. Reports are handled through applicable procedures and are not routed through the general enquiry form.
Safeguarding Portal
THESO provides a dedicated confidential reporting pathway for safeguarding, protection concerns, misconduct, fraud, abuse, or exploitation.
Use the contact form above to report safeguarding, PSEA, fraud, procurement, retaliation, data-misuse or conflict-of-interest concerns. Reports are handled through applicable procedures.